Return Policy

At LEMOZAAR LTD, your satisfaction comes first. We do our best to deliver products in perfect condition, but if you ever need to return an item, please read the following carefully:

Return Conditions:

  • Damaged or defective items: If your product arrives with a technical or physical defect not caused by you.

  • Wrong item: If the product’s model or specifications differ from what you ordered.

  • Change of mind: You can return unopened and unused items with intact packaging and seals. (This rule is especially important for electronic gadgets.)
    Note: In this case, return shipping costs are the buyer’s responsibility.

Items that cannot be returned:

  • Opened or activated products (such as smartphones, tablets, or smartwatches).

  • Consumable or software products (gift cards, licenses, etc.).

  • Items damaged by improper use or repaired by unauthorized persons.

How to return a product:

  1. Contact customer support via +44 7823 985764 or info@lemozaar.com within the 7-day return window.

  2. After approval, you’ll receive instructions for sending your item back.

  3. Pack the product in its original box with all accessories, warranty card, and invoice included.